CSC 480 Chapter 2

Slides prepared by Cyndi Chie and Sarah Frye A Gift of Fire A Gift of Fire Third edition Third edition Sara Baase Sara Baase Chapter 2: Privacy What We Will Cover What We Will Cover • Privacy and Computer Technology • “Big Brother is Watching You” • Privacy Topics • Protecting Privacy • Communications Privacy and Computer Privacy and Computer Technology Technology Key Aspects of Privacy: • Freedom from intrusion (being left alone) • Control of information about oneself • Freedom from surveillance (being tracked, followed, watched) Privacy and Computer Privacy and Computer Technology (cont.) Technology (cont.) New Technology, New Risks: • Government and private databases • Sophisticated tools for surveillance and data analysis • Vulnerability of data Privacy and Computer Privacy and Computer Technology (cont.) Technology (cont.) Terminology: • Invisible information gathering - collection of personal information about someone without the person’s knowledge • Secondary use - use of personal information for a purpose other than the one it was provided for Privacy and Computer Privacy and Computer Technology (cont.) Technology (cont.) Terminology (cont.): • Data mining - searching and analyzing masses of data to find patterns and develop new information or knowledge • Computer matching - combining and comparing information from different databases (using social security number, for example, to match records) Privacy and Computer Privacy and Computer Technology (cont.) Technology (cont.) Terminology (cont.): • Computer profiling - analyzing data in computer files to determine characteristics of people most likely to engage in certain behavior Privacy and Computer Privacy and Computer Technology (cont.) Technology (cont.) Principles for Data Collection and Use: • Informed consent • Opt-in and opt-out policies • Fair Information Principles (or Practices) • Data retention Privacy and Computer Privacy and Computer Technology Technology Discussion Questions Discussion Questions • Have you seen opt-in and opt-out choices? Where? How were they worded? • Were any of them deceptive? • What are some common elements of privacy policies you have read? "Big Brother is Watching "Big Brother is Watching You" You" Databases: • Government Accountability Office (GAO) - monitors government's privacy policies • Burden of proof and "fishing expeditions" • Data mining and computer matching to fight terrorism "Big Brother is Watching "Big Brother is Watching You" (cont.) You" (cont.) The Fourth Amendment, Expectation of Privacy and Surveillance Technologies: • Weakening the Fourth Amendment • Supreme Court decisions and expectation of privacy –Modern surveillance techniques are redefining expectation of privacy "Big Brother is Watching "Big Brother is Watching You" (cont.) You" (cont.) • The Fourth Amendment, Expectation of Privacy and Surveillance Technologies (cont.): • The USA Patriot Act and national security letters – No court order or court oversight needed – 2003-2005 report found "widespread and serious misuse" of the FBIs national security letter authorities "Big Brother is Watching "Big Brother is Watching You" (cont.) You" (cont.) Video Surveillance: • Security cameras –Increased security –Decreased privacy "Big Brother is Watching "Big Brother is Watching You" (cont.) You" (cont.) Discussion Questions Discussion Questions • What data does the government have about you? • Who has access to the data? • How is your data protected? Diverse Privacy Topics Diverse Privacy Topics Marketing, Personalization and Consumer Dossiers: • Targeted marketing –Data mining –Paying for consumer information –Data firms and consumer profiles • Credit records Diverse Privacy Topics (cont.) Diverse Privacy Topics (cont.) Location Tracking: • Global Positioning Systems (GPS) - computer or communication services that know exactly where a person is at a particular time • Cell phones and other devices are used for location tracking • Pros and cons Diverse Privacy Topics (cont.) Diverse Privacy Topics (cont.) Stolen and Lost Data: • Hackers • Physical theft (laptops, thumb-drives, etc.) • Requesting information under false pretenses • Bribery of employees who have access Diverse Privacy Topics (cont.) Diverse Privacy Topics (cont.) What We Do Ourselves: • Personal information in blogs and online profiles • Pictures of ourselves and our families • File sharing and storing • Is privacy old-fashioned? – Young people put less value on privacy than previous generations – May not understand the risks Diverse Privacy Topics (cont.) Diverse Privacy Topics (cont.) Public Records: Access vs. Privacy: • Public Records - records available to general public (bankruptcy, property, and arrest records, salaries of government employees, etc.) • Identity theft can arise when public records are accessed • How should we control access to sensitive public records? Diverse Privacy Topics (cont.) Diverse Privacy Topics (cont.) National ID System: • Social Security Numbers –Too widely used –Easy to falsify Diverse Privacy Topics (cont.) Diverse Privacy Topics (cont.) National ID System (Cont.): • A new national ID system - Pros –would require the card –harder to forge –have to carry only one card • A new national ID system - Cons –Threat to freedom and privacy –Increased potential for abuse Diverse Privacy Topics (cont.) Diverse Privacy Topics (cont.) Children: • The Internet – Not able to make decisions on when to provide information – Vulnerable to online predators • Parental monitoring – Software to monitor Web usage – Web cams to monitor children while parents are at work – GPS tracking via cell phones or RFID Diverse Privacy Topics Diverse Privacy Topics Discussion Questions Discussion Questions • Is there information that you have posted to the Web that you later removed? Why did you remove it? Were there consequences to posting the information? • Have you seen information that others have posted about themselves that you would not reveal about yourself? Protecting Privacy Protecting Privacy Technology and Markets: • Privacy enhancing-technologies for consumers • Encryption –Public-key cryptography • Business tools and policies for protecting data Protecting Privacy (cont.) Protecting Privacy (cont.) Rights and laws: • Theories – Warren and Brandeis – Thomson • Transactions • Ownership of personal data • Regulation – Health Insurance Portability and Accountability Act (HIPAA) Protecting Privacy (cont.) Protecting Privacy (cont.) Rights and laws: Contrasting Viewpoints: • Free Market View – Freedom of consumers to make voluntary agreements – Diversity of individual tastes and values – Response of the market to consumer preferences – Usefulness of contracts – Flaws of regulatory solutions Protecting Privacy (cont.) Protecting Privacy (cont.) Rights and laws: Contrasting Viewpoints (cont.): • Consumer Protection View – Uses of personal information – Costly and disruptive results of errors in databases – Ease with which personal information leaks out – Consumers need protection from their own lack of knowledge, judgment, or interest Protecting Privacy (cont.) Protecting Privacy (cont.) Privacy Regulations in the European Union (EU): • Data Protection Directive –More strict than U.S. regulations –Abuses still occur –Puts requirements on businesses outside the EU Protecting Privacy Protecting Privacy Discussion Question Discussion Question • How would the free-market view and the consumer protection view differ on errors in Credit Bureau databases? • Who is the consumer in this situation? Communication Communication Wiretapping and E-mail Protection: • Telephone – 1934 Communications Act prohibited interception of messages – 1968 Omnibus Crime Control and Safe Streets Act allowed wiretapping and electronic surveillance by law-enforcement (with court order) • E-mail and other new communications – Electronic Communications Privacy Act of 1986 (ECPA) extended the 1968 wiretapping laws to include electronic communications, restricts government access to e-mail Communication (cont.) Communication (cont.) Designing Communications Systems for Interception: • Communications Assistance for Law Enforcement Act of 1994 (CALEA) – Telecommunications equipment must be designed to ensure government can intercept telephone calls – Rules and requirements written by Federal Communications Commission (FCC) Communication (cont.) Communication (cont.) Secret Intelligence Gathering: • The National Security Agency (NSA) –Foreign Intelligence Surveillance Act (FISA) established oversight rules for the NSA • Secret access to communications records Communication (cont.) Communication (cont.) Encryption Policy: • Government ban on export of strong encryption software in the 1990s (removed in 2000) • Pretty Good Privacy (PGP) Communication Communication Discussion Questions Discussion Questions • What types of communication exist today that did not exist in 1968 when wiretapping was finally approved for law-enforcement agencies? • What type of electronic communications do you use on a regular basis?